All our jewelry is covered by a 12-month warranty from the date of purchase.
The conditions for repair include:
Any manufacturing defects inherent to the handcrafted nature of our jewelry
Abnormal wear and tear on the jewelry (for example: a broken clasp)
The repair conditions do not include:
The natural wear and tear of the jewelry
The loss or breakage of jewelry resulting from an accident
Beyond this warranty period, and if your jewelry is repairable, we will provide you with a repair quote.
which will be submitted to you for acceptance before any repairs are carried out.
Every situation is unique; we will carefully study yours to offer you a suitable solution.
To do so, please send an email to the following address: savsemilunaire@hotmail.com
